Assistant Support Engineer

Job Details

Job Title:
Assistant Support Engineer
Job Type:
Full Time Job
Job Experience:
1 to 3 yea year
Posted On:
Last Date:
No. of Vacancies:
Anywhere in Bangladesh, Bangladesh

Job Description

Job Context

  • Assistant Support Engineer

Job Responsibilities

  • Installation, configure, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
  • Knowledge about different Routing Protocols and Tunnels.
  • Ensure technical support to clients according to online ticketing system.
  • Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
  • Provide onsite technical support if needed.
  • Maintaining NMS and bandwidth usage against requirement.
  • Network performance monitoring and reporting.
  • Work on shifts and weekends.
  • Other responsibilities provided by management time to time.

Education Requirements:

  • Bachelor in Engineering (BEngg) in CSE, ETE

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following area(s):
    Network Engineer/ Network Administrator, Telecommunication Engineer
  • The applicants should have experience in the following business area(s):

Additional Requirements:

  • Age 24 to 28 years
  • Both males and females are allowed to apply
  • Vendor certification like MTCNA, CCNA, will be an added advantage.
  • Working knowledge in FTTX Transmission Network will be an added advantage.
  • Experience in ISP will add an advantage.
  • Should have a constructive approach to problem solving.
  • Strong interpersonal as well as communication skills both in Bengali and English.
  • Need to be a team player.

Extra Facilities:

  • Mobile bill, Tour allowance
  • Festival Bonus: 2(Yearly)

Apply Instruction: